Unified Inbox & CRM for Contractors Middleton ID — Every Conversation, One Place
Calls, SMS, email, FB Messenger, IG DMs, GBP messages, web chat — every channel threaded under the right contact, with CRM pipeline stages built in.
Customers contact you on whatever channel they feel like — text, Facebook message, Google chat, your website's chat widget, email, phone. If your messages live in seven different apps, you'll miss messages, lose context, and confuse customers who get inconsistent responses across channels. A unified inbox solves the channels. A connected CRM with pipeline stages solves the follow-up. The LODE system brings both together — every channel, every contact, every stage, all in one app. Included in LODE Core.
When You Need a Unified Inbox + CRM
You need this if you're constantly switching between five apps to handle different customer conversations, if leads slip because nobody noticed a message on the channel they chose, or if you have no clear view of which leads are at which stage of your sales process. Also if you've grown past spreadsheets-and-sticky-notes pipeline tracking and need an actual system that everyone on the team uses the same way.
How It Works
Every inbound message — from any channel — lands in one threaded inbox, grouped under the right contact. Reply by SMS, the customer gets a text. Reply by email, they get an email. Pipeline stages are built right in: a lead moves from New → Contacted → Qualified → Booked → Won (or whatever stages match your sales process). Every conversation, note, appointment, and document attached to that contact lives in one record. You stop losing context. The team stops stepping on each other. Customers stop wondering if you got their message.
Pricing in Middleton
Unified Inbox + CRM is included in LODE Core at $1,000/month flat — alongside the website, GBP optimization, conversational AI, booking calendar, mobile app, and the rest of the system. We don't sell it standalone because the value comes from the integration with every other piece.
Why Choose Peaknetics
Most "unified inbox" tools just stack feeds on top of each other — you still have to mentally context-switch between channels. Real unification means the right replies happen on the right channels automatically, with one history per contact and one set of pipeline stages everyone follows. We set it up so it actually works the way it's supposed to, then keep it tuned as your team grows.
Want to see the inbox running on real channels? Book a demo and we'll walk through it on a live account.
Stop losing messages between apps. Call (855) 628-7325 and we'll show you the inbox + CRM in 15 minutes.
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A Middleton, ID marketing agency helping Treasure Valley businesses get found, get leads, and grow.